About Graphic Products, Inc.
Not only has GP been in business for 40 years - and is the worldwide leader in industrial labeling machines - but our sales and support staff are also extremely long-term employees. This is important as you'll be supported by fantastically trained and experienced people who are going to be around for a long, long time. And, even if one of us moves on, the replacement person is going to be another fantastically trained and extremely experienced person. This means you always get unbeatable customer service from our knowledgeable, experienced and friendly staff.
Warehouse, Manufacturing, QA and R&D - Sunshine Court, Beaverton, OR
Corporate Offices and Sales - Fallbrook Place, Beaverton, OR
Why Graphic Products is Different
We've been in business for over 40 years and are, without a doubt, the world leader in the creation and support of industrial-quality labelers for making custom labels. Our business is based on helping to make your business successful. Because, when you are successful and profitable, we will be successful.
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Why Should You Buy From Us?
Graphic Products has been servicing customers since 1970. Providing great products backed by outstanding customer service is our primary goal and the reason we are one of the top dealers in the nation. Our staff of trained and knowledgeable specialists are available to answer your questions. Here are some of the reasons to buy your next labeler, sign maker, laminator or PosterPrinter (or supplies) from us:
Free technical support
All our customers receive free technical support by calling our toll-free number (1-888-326-9244). We continually provide
training for our sales and support staff so that they can lead you step-by-step through the procedures necessary to
get your equipment functioning properly.
Over 110 employees working hard to serve you well! Since our salespeople are in-house full time, they are always available during business hours to take your call. If they can't help, we have technical experts to assist you. You get free support when you need it!
We service everything we sell, plus most other brands
Our long history providing outstanding service and repair
makes it easy for us to service nearly all of brands and
models. We offer telephone assistance, manuals and supplies.
If your equipment is repairable, it's almost certain our
service technicians can repair it. In most cases we are
able to send a free loaner while yours is in for service.
More information is available online, or please feel free
to call us at: .
Please note: Some of the spare parts for some obsolete machines are no longer available. Service may be limited to cleaning and adjustments.
Please follow these instructions when sending equipment to us.
Free
Loaner Machines
There may come a time when you need to send a machine in
for a cleaning, tune-up or repairs. We realize the importance
of keeping your down time to a minimum. Therefore, we often
will provide a free loaner machine while yours is in for
service. Our state-of-the-art service department has factory-trained
service technicians who receive the best instruction available
in order to get your equipment up and running like new.
Huge Supply Inventory
Being one of the largest dealers in the nation, we are
able to maintain a huge inventory of supplies, even for
discontinued and obsolete equipment. This allows us
to ship most items the same day you order. Need something
right away? Let us know and in most cases we can ship anything
ordered before 3:30 p.m. Pacific time that same day.
Generous Trade-ins
We can many times offer a trade-in allowance for used equipment
towards new machines. Call for specifics on your labeler
or PosterPrinter! You'll be surprised at how much we can
offer for your used equipment to be applied toward a new
model.
Please follow these instructions when sending equipment to us.
We Honor Manufacturer Warranties
Are you tired of 'disappearing' warranties when a manufacturer
doesn't honor the promises they made in their warranty?
At Graphic Products we fully honor all manufacturers' warranties.
We only sell products from reputable manufacturers. And
should the manufacturer not be able to honor a warranty,
we will. You can buy with confidence from Graphic Products,
because we'll be here with free technical support (for our
customers) and service should you need it. We've even been
known to honor warranties for machines we didn't sell!
We accept all major credit cards, including government IMPAC cards.
