About Graphic Products, Inc.
Unbeatable Customer Support - That's DuraLabel Support
How can we show the quality and responsiveness of our customer support? A photo of a support technician on the phone doesn't really tell you anything. What best reveals how you will be treated, should you need help, is to read what others have said about us.
Comments From Our Customers:
"We did a thorough review of the various printers, and selected the Duralabel Pro 300 as our internal product of choice. It’s easy to use, supplies are in-expensive, and the support is by far the best of all the printer manufacturers we've dealt with."
Darcy, Manager, Electrical Software Company
"Thanks for all the help over the past year. You have really helped the productivity of our group. Your service is awesome, and Chad likes to be the hero passing out the goodies."
Bill,
Medical Industry
Free Tech. Support
"Thanks for the help in getting our label maker operational. The Dura label PRO works great and is very simply to operate. If you can operate Microsoft word you can print labels very quickly. Thanks for all your help."
Dan,
Facilities Engineer
"Our company has a quality program and I quickly recognized your organization strives for customer satisfaction. Please pass along my appreciation to your staff. Their excellence is truly noteworthy."
Dorene, major EDI supplier
Our #1 Goal is to Make Your Job Easier.
"I work with so many vendors. Sometimes, it's like pulling teeth to get them to respond, even to just an email where I am placing an order (revenue for their company!). You and your group have been so responsive and quite prompt… path of least resistance… makes my work day pleasant so I can move on to the next task. Keep up the great work! Thank you :)"
Marianne
"Thanks for the help the other day with the Duralabel label maker. I really appreciate the fast and courteous assistance that I receive when I need to call the help line. Unlike most help lines that really are not very helpful and a dread to call, phoning the Duralabel help line is actually a very pleasurable experience."
Natalie, Engineer at a gold mine
Our friendly, knowledgeable, experienced support staff is here to help in any way they can. Give us a call (1-888-326-9244) or use our online support form to send your question via email.
Need supplies or a new printer? Call 1-888-326-9244 today. You'll be glad you did.
Our Fallbrook Corporate Headquarters, shown below, is where our support staff is located, as well as the sales department, accounting, and other staff that interact directly with our customers. Other functions such as quality assurance, our warehouse, engineering, manufacturing and the DuraLabel test lab are located in a near-by facility.
