Not only has GP been in business for 42 years - and is the worldwide leader in industrial labeling machines - but our sales and support staff are also extremely long-term employees. This is important as you'll be supported by fantastically trained and experienced people who are going to be around for a long, long time. And, even if one of us moves on, the replacement person is going to be another fantastically trained and extremely experienced person. This means you always get unbeatable customer service from our knowledgeable, experienced and friendly staff.
Graphic Products has, and always will, offer quality products and a quality experience.
We've been in business for 42 years and are, without a doubt, the world leader in the creation and support of industrial-quality labelers for making custom labels. Our business is based on helping to make your business successful. Because, when you are successful and profitable, we will be successful.
Graphic Products has been servicing customers since 1970. Providing great products backed by outstanding customer service is our primary goal and the reason we are one of the top dealers in the nation. Our staff of trained and knowledgeable specialists are available to answer your questions. Here are some of the reasons to buy your next labeler, sign maker, laminator or PosterPrinter (or supplies) from us:
Free technical support
All our customers receive free technical support by calling our toll-free number (1-888-326-9244). We continually provide training for our sales and support staff so that they can lead you step-by-step through the procedures necessary to get your equipment functioning properly.
We service everything we sell, plus most other brands
Our long history providing outstanding service and repair makes it easy for us to service nearly all of brands and models. We offer telephone assistance, manuals and supplies. If your equipment is repairable, it's almost certain our service technicians can repair it. In most cases we are able to send a free loaner while yours is in for service. More information is available online, or please feel free to call us at 1-888-326-9244.
Free Loaner Machines
There may come a time when you need to send a machine in for a cleaning, tune-up or repairs. We realize the importance of keeping your down time to a minimum. Therefore, we often will provide a free loaner machine while yours is in for service. Our state-of-the-art service department has factory-trained service technicians who receive the best instruction available in order to get your equipment up and running like new.
5 Year Warranty
If labels made with DuraLabel Premium Vinyl fail within five years of purchase, we will provide a one-time replacement roll of the same supply. The warranty applies to DuraLabel Premium Vinyl Tapes and DuraLabel XPressPeel Vinyl Tapes. These tapes are DuraLabel's most popular vinyl labeling material and are used for applications such as pipe marking, safety signage, arc flash, 5S labeling, and OSHA required labeling.
Huge Supply Inventory
Being one of the largest dealers in the nation, we are able to maintain a huge inventory of supplies, even for discontinued and obsolete equipment. This allows us to ship most items the same day you order. Need something right away? Let us know and in most cases we can ship anything ordered before 3:30 p.m. Pacific time that same day.
We can many times offer a trade-in allowance for used equipment towards new machines. Call for specifics on your labeler or PosterPrinter! You'll be surprised at how much we can offer for your used equipment to be applied toward a new model.
If you need additional assistance, please call 1-888-326-9244 or visit our shipping equipment page.
We Honor Manufacturer Warranties
Are you tired of 'disappearing' warranties when a manufacturer doesn't honor the promises they made in their warranty? At Graphic Products we fully honor all manufacturers' warranties.
We are the manufacturer of DuraLabel printers and supplies, and we firmly stand behind the products we make. You'll find our support and service to be unbeatable.
When it comes to products made by other companies, we only sell products from reputable manufacturers. And should the manufacturer not be able to honor a warranty, we will. You can buy with confidence from Graphic Products, because we'll be here with free technical support (for our customers) and service should you need it. We've even been known to honor warranties for machines we didn't sell!
We accept all major credit cards, including government IMPAC cards.
WE WANT YOUR FEEDBACK: Is there a product you wished we carried? Please tell us about it. Is there a way we could serve you better? Please tell us about it. (Please do not use this box for tech. support or to request product information, as we need more information. Please use our fast response request form for those requests.)
The information on this web site is intended to provide useful information for users of DuraLabel printers and other products offered by Graphic Products. While every effort has been made to present accurate and reliable information, Graphic Products does not endorse, approve, certify or guarantee the accuracy, completeness, efficacy, or timeliness of the information. Information may or may not be current as of the date of your access and Graphic Products, Inc. has no duty to update and maintain the information, reports, data, conclusions, or statements on this web site. Additionally the information may be changed periodically without prior notice. All content on this page is provided "as is." Use of this information is voluntary.
THIS SITE AND ITS CONTENTS ARE PROVIDED ON AN "AS IS" BASIS. GRAPHIC PRODUCTS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS. GRAPHIC PRODUCTS, INC. DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES INCLUDING FOR EXAMPLE, WARRANTIES OF COMPATIBILITY OR MERCHANTABILITY OR USE FOR A PARTICULAR PURPOSE. IN ADDITION, GRAPHIC PRODUCTS, INC. DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. ALL INFORMATION AND PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.