About Graphic Products, Inc.

How to Properly Pack Equipment for Shipping:

When returning a machine from trial or sending a machine in for repair, it is very important that you take the proper steps in packing your equipment in order to prevent any damage to your machine that may result while in transit.

1. Use the original packaging if available. This is the best way to ship a machine. If you do not have the original packaging choose a heavy-duty corrugated cardboard box that is the appropriate size for the machine.

2. An appropriately sized carton is large enough to allow packing material to completely surround the equipment. However, it is not so large as to allow the equipment to shift significantly during transit.

3. For packing material, we recommend the large-sized bubble wrap or expanding foam (Instapak Quick). Wrap the machine tight with bubble wrap so all sides and corners of the machine are protected. Do not leave extra space inside the box as that allows the machine to shift and move during transit.

4. Do not use peanuts, newspaper, or kraft paper as packing material. These do not provide enough protection and will allow your machine to shift during the shipping process leading to costly damage.

5. After the machine is properly secured inside the box, seal the outer carton with box tape. Reinforce the openings.

6. Properly address the box with the correct shipping address:
Graphic Products
9730 SW Sunshine Court
Beaverton, OR 97005-4100

7. When a machine is being shipped to Graphic Products we are not responsible for damage to the machine while in transit. Take the time to pack the machine properly; damaged goods can be expensive to repair or replace.

Graphic Products has been servicing customers since 1970. Providing great products backed by outstanding customer service is our primary goal and the reason we are one of the top dealers in the nation. Our staff of trained and knowledgeable specialists are available to answer your questions. Here are some of the reasons to buy your next labeler, sign maker, laminator or PosterPrinter (or supplies) from us:

Free technical support
All our customers receive free technical support by calling our toll-free number (1-888-326-9244). We continually provide training for our sales and support staff so that they can lead you step-by-step through the procedures necessary to get your equipment functioning properly.

The information on this web site is intended to provide useful information for users of DuraLabel printers and other products offered by Graphic Products. While every effort has been made to present accurate and reliable information, Graphic Products does not endorse, approve, certify or guarantee the accuracy, completeness, efficacy, or timeliness of the information. Information may or may not be current as of the date of your access and Graphic Products, Inc. has no duty to update and maintain the information, reports, data, conclusions, or statements on this web site. Additionally the information may be changed periodically without prior notice. All content on this page is provided "as is." Use of this information is voluntary.