Kroy K3000 PC Wire marker & Label Printer

Question: When trying to install the drivers for the labeler, setup stops and asks for the Windows installation disk?

Answer: A common problem loading the K3100-PC drivers into Windows is that the setup program can not find the three common Windows files (ICONLIB.DLL, UNIDRV.DLL, and UNIDRV.HLP). If this happens, setup will ask for you to place your Windows CD into the CD-ROM where it can find and install the files its needs to complete the setup.

Another option is to browse your C:drive, find c:\windows\options\cabs (if you placed the cabs in this location) and have setup load the files from this location. Once this is done, setup will be completed.

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Question: The manuals for the labeler and the software were not included in the box with the printer?

Answer: Please note that the manuals for both are in PDF format on the installation CD that came with your labeler. Simply browse the installation CD and you will find a folder called MANUALS, here you will find users manuals for the Kroy Label Designer Software and your Kroy Labeler.

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Question: The text on the labels being printer is not clear, what can I do to remedy this?

Answer: In your printer folder right click on the icon for the K3100-PC, then click on the properties and go to the control tab. On the control tab you will find the density setting you can increase or decrease the density as needed to compensate for faint or blurry looking text.

Your print head may also be dirty and need cleaning.

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Question: The cable that was included with the K3100-PC has two connections at one end, which one do I connect to my computer, or do I use both?

Answer: These connections are both SERIAL connections although the larger one looks similar to a PARALLEL connector, they are both SERIAL connectors. Connect to the available SERIAL port with whichever cable ends fits appropriately.

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Question: The installation of the upgrade driver and label software into my Windows NT workstation seemed to go correctly, but when I try to print, I get the following error message "cannot print to specified device the parameters"?

Answer: You need to edit out of the registry the old Kroy files before adding the new files. Remember to reboot your computer after editing the old files and installing the new files

NOTE: It is also required that you reboot after upgrading the drivers and software when using Windows 95/98 registry and then install the new files if you encounter this error message.

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