A part of the new ILS software package, the Flash Label software is meant to enhance the ease and convenience of creating and printing die-cut arc flash danger and warning labels.

The improved arc flash labeling software boasts a straightforward user interface that easily interacts with your existing PC. This handy software is meant to work alongside the DuraLabel PRO label printer to create any number of arc flash warning and hazard labels.

Labels can be created that indicate the warning and potential danger of an arc flash, as well as detail required PPE and boundaries.

The software can store each label made for future use and reference; new labels can be added and existing labels can be easily modified or deleted.

Getting a facility outfitted with arc flash warning labels fulfills the new NEC Standard, Article 110.16. Arc flashes occur when a considerable amount of concentrated radiant energy explodes outward from electrical equipment. The pressure waves emitted from such an explosion can damage a person’s eyesight or hearing or cause severe burning.

Arc flashes are not limited to select equipment; any electrical device can produce arc flash if the energy is high enough. Labeling such hazards, then, is so important in light of this fact.

Labels: Arc Flash Labels, DuraLabel Pro, Graphic Products' News

posted by A King - 8:48:00 AM - - Permanent Link to This Article

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Featuring an enhanced labeling database with information for over 1,700 chemicals, the new and improved Right-to-Know software bundled with the DuraLabel PRO label printer is bringing industrial labeling and safety compliance to a new, attainable level.

This new RTK PRO software is meant to increase the functionality, convenience, and effectiveness of the DuraLabel PRO. The comprehensive software package is full of features designed to meet all your RTK labeling needs. It’s stocked with over 1,700 preset chemical names, plus users can add their own chemicals and information that is automatically stored in the software’s database for future use. An easy-to-use search function allows users to quickly locate a needed chemical. Label fields are automatically populated with the desired information.

NFPA colors are also outlined, and over 300 pictograms for further detailing hazards and warnings are available as well.

While current regulations do not specify a standard format for labels, they do encourage that labels contain at least the identity of the hazardous chemical by common name, appropriate hazard warnings, and the name and address of the manufacturer, distributor, or responsible party.

Right to Know, a heavily championed OSHA concept, emerged from workers campaigns in the 1970s. Worker advocates called for more information regarding the safety and potential hazards in industrial working environments. Various safety mandates have since resulted, the most significant being the Hazard Communication Standard, which calls for the clear and obvious labeling of all areas where hazardous materials are present and the identification and hazard of said materials.

Using the DuraLabel PRO to print labels with the new RTK PRO software is the optimal way to ensure a facility is OSHA-compliant and RTK-savvy.

Labels: DuraLabel Pro, Graphic Products' News, OSHA Compliance, RTK Labeling

posted by A King - 2:52:00 PM - - Permanent Link to This Article

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We would love to hear from you. We want your feedback.

Your comments on your web site, our products, our customer service... whatever you'd like to tell us, we want to hear it. Do you have suggestions for a new product? Do you have a labeling problem you have not been able to solve? We want to hear about it.

To make sending feedback easy we've included a "Feedback Us" button in the upper right corner of many of our web pages. Click on that button and you'll see a window that looks like what you see here.

Send us quick feedback about our web site by clicking on a happy face or frowning face.

Send us a suggestion for improving our web site by clicking on the button with the light bulb.

Click on the "Other" button to send us a suggestion for a new product, or to let us know how we're doing in areas such as tech. support or customer service.

Use the other buttons to tell us what you think about our web site or report a web site bug.

We hope to hear from you.

Labels: Graphic Products' News

posted by Steve Hudgik - 8:12:00 AM - - Permanent Link to This Article

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This week's edition of Time Magazine has an article called "10 Ideas That Are Changing The World". #2 on that list is The End Of Customer Service.

What's that??? The end of customer service?

Let me be clear that this IS NOT a trend that is coming to Graphic Products.

Customer service has become so poor in many areas that customers just give up on getting any customer service at all. The only other option is to wait on hold for 30 minutes, only be told you need to talk to a different customer service rep... so you end up waiting on hold again.

Organizations that have little or no competition, such as government services, cable and phone companies, are getting the lowest ratings for customer service. But even those who sell products in highly competitive markets seem to have just about eliminated customer service. When I buy something that I can't get to work as advertised, I tend to immediately return it to the store instead of dealing with the customer service ordeal.

That's not the way it is when you buy from Graphic Products.

Based on the Time article it looks like customer service is a "cost" that is going to be eliminated. You'll have to fend for yourself, taking care of any problems you encounter along the way.

That's not the way we do business at Graphic Products. Our success is based on helping you be successful. We answer our phones and don't leave you hanging on hold for 10 or 20 minutes. We spend huge amounts of time training our staff so they will be able to answer your questions, should you run into a problem. We don't farm out our support to a phone bank in India, you'll always be talking to a friendly expert located in Oregon. And even though we are located on the west coast, we get up early so we can start answering our phones at 9:00 AM Eastern time (that's 6:00 AM in Oregon). We put you first because you truly are the #1 reason for our success.

Thank you!!! We truly do appreciate your business!

Labels: Customer Service

posted by Steve Hudgik - 1:21:00 PM - - Permanent Link to This Article

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A new page has been added to the Graphic Products' web site, detailing the requirements for arc flash labeling. The new page is a part of the Graphic Products arc flash tutorial, and is located at:

http://www.graphicproducts.com/tutorials/arc-flash-labels.html

The NEC code requires that certain equipment that represents an arc flash hazard be labeled. However, this does not require that all arc flash hazards be labeled. For example, equipment installed prior to 2002 is not required by code to have arc flash labels. However, it is only wise and prudent to label all potential sources of arc flash without regard to when the equipment was installed or whether it is on the NEC list of equipment.

Arc flash represents a serious hazard. To expose employees to this hazard without proper warnings, supplied through labels and signs, is ignoring employee safety and opening yourself to serious liability should there be an accident.

Having proper arc flash labeling is not difficult. The DuraLabel PRO makes standardized and custom arc flash labels in minutes. Plus the DuraLabel PRO is a printer you should have in your facility anyway to address other labeling and sign making tasks. It can handle everything from making shrink tube wire markers to printing reflective parking lot signs. Give us a call today at 1-800-788-5572 to learn more about the DuraLabel PRO.

Labels: Arc Flash Labels, DuraLabel Pro

posted by Steve Hudgik - 2:01:00 PM - - Permanent Link to This Article

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