If you have a question about your PowerMark,
we'll be happy to help. Please feel free to give us a call.
Our friendly customer service staff will do all they can to
answer your questions.
Or you can contact us by email using our
online email form.
We typically answer emails within one business day.
Question: What
is the meaning of the error message: "unkown supply type reload
ribbon"? I already have a ribbon installed in the printer.
Answer:There
is a chip mounted on a small blue arm that is a part of the
ribbon casing. This error message indicates that the chip is
not communicating with the printer. First check to be sure that
the ribbon has been properly installed. Also check to be sure
the blue arm, thatt is attached to the ribbon casing, is completely
inserted into the red memory cell flag holder, which is mounted
on the printer body.
Question:What
is the print resolution of the PowerMark?
Answer:The
Brady PowerMark prints 300 dots per inch.
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