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Support

Online Technical Support

Labeling - Sign Making - PosterPrinters - Laminating Equipment
Online FAQs are available for a number of machines. If your machine is listed below, click on the link to go to the tech. support FAQ page.

We're also happy to answer any questions you have. If you are currently a customer of ours, please call or use the "Send Your Question" button to the right. If you are not a customer of ours, we'll still be happy to help and answer your questions. Please use the "Send Your Question" button to the right to send us your question. We respond to most questions within one business day.

LABELERS AND SIGN MAKERS

DuraLabel 4TTP

Varitronics EasyStep 4000

Brady Globalmark

Brady Graphics Pro

Brady HandiMark

Brady ID Pro Plus

Brady ID Pal

Brady IDXpert

Kroy 3000

Kroy 5100

Brady Lab Pal

Brady Labelizer Plus

Brady LS250

Brady Powermark

Brady TLS2200

Brady TLS PC Link

Brady VersaPrinter

K-Sun 9600Ki

Varitronics VisiMate

Brady MarkWare

POSTER PRINTERS

ProImage Plus3000

ProImage XL3000

Pro36 Color PosterPrinter

ProImage Plus & ProImage XL
PosterPrinters

ProImage PosterPrinter

PosterPrinter Plus

ProImage 2000P

PosterPrinter (General Varitronics
Family) Utilities

ProLynx II Windows NT Driver

Brady Comfind Diagnostic Utility Download

FREE TECH SUPPORT

Providing excellent customer service is our number one priority. We offer courteous, toll-free technical assistance for all of the equipment we sell.

Our technical experts are available to lead you step-by-step through the procedures necessary to get your equipment functioning properly.

When you call you will be connected to a specialist without delay. You get the support you need, when you need it, and it's free! Call or 1-503-644-5572. When calling for service please have the machine in front of you. The technician may need you to provide information about things you see, or have you perform simple adjustments or procedures. Thank You

An added advantage of buying from Graphic Products is that we're super-specialists in a super-specialized field. That means that we're in it for the long-run, so when you buy a machine from us you won't find that we've stopped supporting it after a few years. We have customers that purchased their machines from us decades ago and we're still supporting them. As a matter of fact, we're supporting thousands of customers, all around the world, that can only get support, and supplies from us, because the outfit that originally sold them their machine stopped supporting it or went out of business.

FAST SERVICE
We regularly service machines from all over the world. Tune-ups and most repairs are finished the same day we receive the equipment. Our substantial parts inventory allows us to repair and return your equipment right away.

FREE LOANERS
If down time is an issue, we often provide our customers with free loaners while the work is being performed. We are also happy to provide complete user's manuals and abbreviated user instruction guides.

Call toll-free , or 1-503-644-5572.

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Call for additional technical support, or click on this button:

We typically respond to emailed questions within one working day.

Graphic Products is not a Brady authorized distributor and is neither affiliated with nor sponsored by Brady. Although all Brady products sold by Graphic Products are authentic Brady products, Brady does not endorse or sponsor Graphic Products' sale of Brady products. All Brady trademarks used herein are owned by Brady Corporation and describe authentic Brady Products. Graphic Products maintains a large inventory of Brady products to service both new and existing customers. In addition, we always provide outstanding technical support and service to all our customers.