Testimonials

I would like to first of all thank you for the added support that you and Graphic Products has provided to myself and all that has been involved with the purchase of our DuraLabel 7000 labeler. This unit has been very helpful with the birth of Total Productive Maintenance on our production floor though 5S and operator reference locations. This unit allows us to customize and identify equipment according to language that is specific to our industry and plant, providing a savings to print these labels in house instead of purchasing them from label retailers. Using the different color labels to identify the different zones has allowed us to be more visual on identification of items, helping on operator cross training and developing a safer employee environment.

Major Bottling Company
David

I would just like to say that your company is outstanding, the way this problem was handled. My supervisors could not believe that I had a new printer within 24 hours. Keep up the great work and it will be a pleasure doing business with you in the future.

U.S. Military
Michael

You have been excellent on helping me with your product and very knowledgeable on knowing what I might need. I appreciate the quick service you provide and look forward on doing more business. Thanks and have a great day.

International Industrial Services Supplier
Marc

We have only had our system for a short time but have already have gotten a great deal of use from it. The labels that we are able to print up for ARC FLASH protection give us the ability to tell what type of PPE is required for the different areas of the facility. There are also labels that we have started for our air lines and boiler system that we are able to make proper shut down procedures right on the label. The support that we have gotten has been great. I am working with Chris now on making some Universal Waste labels that will bring huge cost savings to the company. Overall we are very happy with the system.

Major Shoe Manufacturer
Mark

Hey, your sales rep just completely convinced me that you really do have outstanding customer service! Wow! I’m a convert!

Industrial Services Company
Jeremy

I just wanted to take a moment to let you know how impressed I was with the quality of customer service I received from your shipping department. I was in the process of tying up loose ends in closing our year and needed a copy of a credit memo. I was connected with the shipping department and was so impressed with the quality, knowledge & service I received. Bryce immediately faxed me the information I needed, asked that I call or email him that I did indeed receive the information I requested. And then this morning he followed up with the acknowledgement of my email.

Our company has a quality program and I quickly recognized your organization strives for customer satisfaction. Please pass along my appreciation to Bryce. His excellence is truly noteworthy.